JW Toys Double Sided Brush/ Comb For Dog
Feel free to track your order anytime at your convenience by following the steps below:
- Go to www.waggymeal.com/account/login
- Once logged in you can see the status of your delivery on the page.
You will be informed on the courier company and its tracking code which is assigned with your order parcel. If you can't track the order on the courier partner's website tracking page, the parcel may just have been passed to the respective partner. The tracking information with our partners will be available within 24 hours after the fulfilment notice to you.
Please contact us at email@example.com with your order number and the item’s details if you are still unable to track your order's delivery status by the next business day after the fulfilment notification. We will resolve the matter as soon as possible.
Waggymeal charges a flat RM15 shipping/delivery rate per order for deliveries to the whole of West Malaysia.
Free shipping for orders above RM149.
Shipping rates are calculated based on weight to East Malaysia.
First 2kg - RM30
2kg - 3kg - (+) RM15/kg
>3kg - (+) RM10/kg
E.g. Parcel weight:
Example 1: 2.8 kg, delivery fees = RM45
Example 2: 4.8 kg, delivery fees = RM55
Note: Your shipping fee (if any) will be clearly indicated at the time of checkout that available in the Order Summary before you proceed with payment.
When will I receive my order?
After your order is verified and payment has been cleared (immediate for credit card payment/iPay88 option or bank deposit option via Maybank transfer), you can expect to receive your order within the following time frame:
- West Malaysia: 1 - 3 working days (except Sunday and holidays)
- East Malaysia: 5 - 7 working days (except Sunday and holidays)
I ordered multiple items, but I only receive ONE (1), where are my other items?
Please reach out to us via e-mail at firstname.lastname@example.org or call +603 2630 8427 immediately if you find some items missing in your parcel with your order number and the missing item's name. We will investigate the matter for you right away. If there is any arrangement for separate items delivery would have been informed to you in advance.
Can I pre-arrange/schedule the date of my delivery?
We are able to pre-arrange/schedule the date of your delivery if it is beyond the indicated next 3 working days for West Malaysia or 7 working days for East Malaysia.
Do you deliver during weekends and holidays?
Unfortunately, our courier partners are unable to deliver during weekends or public holidays. Please expect to receive your parcel of order on working days only. Exceptions are given on case-to-base basis for special request on weekend deliveries and additional charges may apply.
I need my order immediately, can Waggymeal speed up the delivery?
Unfortunately we are unable to speed up the delivery. However, Waggymeal will do our best to ensure that your order reach you in soonest time possible and we have in some cases been able to deliver on the same day. Depending on the delivery queue as well as time and location factors, some orders may reach customers earlier within the promised period.
I have just received a notification e-mail saying that my order has been fulfilled. When will I receive my order?
Once you receive the notification of fulfilment, you should be able to receive your order within the promised delivery time frame of 1-3 business days for West Malaysia locations and 5-7 working days for East Malaysia locations.
Note: Your tracking number will be available on the courier tracking site in the next 24 hours with the details of the courier partner in the same notification e-mail.
How can I know exact date and time of the delivery?
We are unable to provide you with an exact date and time of the delivery. Delivery times are influenced by delivery queue, product availability, your shipping destination and the courier partner's delivery schedule in your location.
Can I cancel my order after order has been shipped?
Unfortunately we are unable to accommodate to your request for cancellation once the item has been shipped.
What if I am not at home when the package arrives?
You will need to sign a letter of authorization as a confirmation and indicate a second party at the point of purchase to identify the person.
You can also contact our Happy Customer team by calling us at +603 2630 8427 or via e-mail at email@example.com immediately after ordering to inform us on the receipt arrangement. The third party should present a valid ID along with the letter of authorisation from you.
Is there any area in Malaysia where Waggymeal cannot deliver to?
Waggymeal can deliver to all serviceable areas.
Does Waggymeal offer international shipments?
International shipment is not available at Waggymeal at the moment.
Can Waggymeal deliver the package to my office?
Waggymeal can deliver to the address as indicated during checkout, whether it is your house or office address.
Waggymeal currently does not provide our customers with a self-service delivery location to pick up your orders.
JW Toys Arachnoid Ball For Dog
Description On the cutting edge of great ideas in dog toys, the Arachnoid Ball uniquely combines squeaky, rubbery, bouncy fun. It’s all wrapped in a spider-webbed design reminiscent of the Hol-ee Roller, but so different, it’ll stand alone among your dog’s favorite toys. Key Benefits Promotes exercise and helps eliminate boredom Squeaky actio...
JW Toys Bad Cuz For Puppy
Description It takes more than horns to make your toy the baddest toy on the block. Lucky for your pup, the JW Pet Bad Cuz Dog Toy lives up to its name in the biggest way. Durable, bouncy rubber meets silly design to deliver a game of fetch your buddy will never forget. Inside Bad Cuz's two-legged red-horned ball there's a squeaker to make tha...
JW Toys Ball In Box For Dog
Shake, Roll & Bounce, It's a Ball in a Box. Round ball inside a 6cm cube. Great for dogs of all ages and sizes.JW Pet Ball in Box Rubber Dog Chew Toy is a soft vinyl ball in a 100% natural flexible square rubber cage. JW Pet Ball in Box Rubber Dog Chew Toy has a unique bounce and an innovative design that small breed dogs will love.
JW Toys Bouncing Bowling Pin For Dog
A tough rubber dog toy infused with vanilla extract with a classic shape that naturally lends itself to a dog's mouth. Dogs will be bowled over by this toys solid feel, perfect for flinging, rolling, and carrying around. The iSqueak Bouncin Bowlin Pin squeaker holds up to tough chewers and rough play and comes out squeakin every time!
JW Toys Bristle Brush For Dog
The JW Pet Grispoft Bristle Brush comes equipped with a rubber-sheathed handle design, which offers extreme comfortability and precision. This Gripsoft technology features non-slip grips which are made to optimize comfort and control while grooming your furry friend. The Grip Soft Bristle Brush is the perfect finishing tool to ensure your furry...
JW Toys Brush Shampoo Applicator
The JW Pet Company Gripsoft Shampoo Bather is a creative new way to bathe and brush your dog in one easy step. The bather dispenses shampoo evenly with one easy push of the finger while the soft rubber bristles massage and stimulate the skin. This amazing rubber brush works like a curry brush to reduce shedding and remove excess fur.
JW Toys Cat Nail Clipper For Cat
Description JW Pet Gripsoft Cat Nail Clipper comes equipped with a rubber-sheathed handle design, which offers extreme comfortability and precision. This Gripsoft technology features non-slip grips which are made to optimize comfort and control while grooming your furry friend. The complete Gripsoft line offers a variety of designs specificall...
JW Toys Cat Shedding Blade For Cat
JW Pet Gripsoft Cat Shedding Blade comes equipped with a rubber-sheathed handle design, which offers extreme comfortability and precision. This Gripsoft technology features non-slip grips which are made to optimize comfort and control while grooming your furry friend. The Cat Shedding Blade has a circular shaped blade with tiny teeth to keep fi...
JW Toys Cat Slicker Brush For Cat
Description JW Pet Gripsoft Cat Slicker Brush comes equipped with a rubber-sheathed handle design, which offers extreme comfortability and precision. Gripsoft technology features non-slip grips which are made to optimize comfort and control while grooming your furry friend. This gentle yet effective slicker is specially made with angled pins t...
JW Toys Catapult For Cat
The Cataction Catapult is exercise for your cat's body and mind. It turns a simple doorknob into your cat's playground in seconds!
JW Toys Chompion For Dog
This uniquely shaped toy offers a variety of shapes and textures that will entice your dog in hours of enthralling chewing. The barbell shape provides a space for your dog to carry the toy while each spiked end provides the perfect surface for gnawing and mashing teeth. The JW Pet Chompion Heavyweight dog toy is made of naturally durable rubber...
JW Toys Comb For Dog & Cat
- Cat Comb JW Pet Gripsoft Cat Comb comes equipped with a rubber-sheathed handle design, which offers extreme comfortability and precision. This Gripsoft technology features non-slip grips which are made to optimize comfort and control while grooming your furry friend. This tool is important in your daily grooming routine for your medium or lon...