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Eukanuba Mature & Senior Small Breed Dry Dog Food

Product Description

 

PRODUCT OVERVIEW

Your senior dog has been going many extra miles by your side. Make sure there are no limits in his life with a premium nutrition that satisfies all his needs.
EUKANUBA Mature & Senior Dry Dog Food for Small Breeds is formulated with optimal levels of Vitamin E and Beta-Carotene to support the natural defences of your aging dog so he can continue to take on new challenges – every day. Since small breed dogs have a higher metabolism and a smaller stomach than larger breeds they burn more calories – and the right nutrition will help them perform just as extraordinary. EUKANUBA Mature & Senior Dry Dog Food for Small Breeds contains 8% more protein and 20% more fat* to give your small dog the energy he needs to stay a great dog. Prebiotics and clinically proven beet pulp support your dog’s digestive health and nutrient absorption. In addition, chicken is our primary source of protein to give carnivorous dogs a natural element so they can build and maintain strong, lean muscles and calcium supports strong bones to stay athletic and active. Since you want your best friend to not only stay great on the inside but show that he’s proud and extraordinary on the outside as well, this senior dog food contains an optimal ratio of omega-6 and -3 fatty acids to promote a healthy skin and radiant coat while they also help to reduce shedding by up to 80%**. EUKANUBA Mature & Senior Dog Food for Small Breeds uses 3D DentaDefense technology, which cleans your dog’s teeth with every bite, reduces tartar build-up by up to 80%*** and helps your senior dog maintain strong teeth. Our small breed food is developed with veterinarians and is recommended by top breeders. It is 100% complete and balanced to help your best friend challenge all limits in life.
Especially small dogs such as Yorkshires, Pugs, Bulldogs and Maltese will feel great and stay their best with EUKANUBA’s Mature & Senior Food for Small Breeds!

PRODUCT INFORMATION

RM74.90
How do I track my order status?

Feel free to track your order anytime at your convenience by following the steps below:

  1. Go to www.waggymeal.com/account/login
  2. Once logged in you can see the status of your delivery on the page.

 

I can't track my order on courier tracking page. What I need to do?

You will be informed on the courier company and its tracking code which is assigned with your order parcel. If you can't track the order on the courier partner's website tracking page, the parcel may just have been passed to the respective partner. The tracking information with our partners will be available within 24 hours after the fulfilment notice to you.

Please contact us at happycustomer@waggylove.com with your order number and the item’s details if you are still unable to track your order's delivery status by the next business day after the fulfilment notification. We will resolve the matter as soon as possible.

 

What are the shipping/delivery rates?

West Malaysia
Waggymeal charges a flat RM15 shipping/delivery rate per order for deliveries to the whole of West Malaysia.

Free shipping for orders above RM149.

East Malaysia
Shipping rates are calculated based on weight to East Malaysia.
First 2kg - RM30
2kg - 3kg - (+) RM15/kg
>3kg - (+) RM10/kg

E.g. Parcel weight:
Example 1: 2.8 kg, delivery fees = RM45
Example 2: 4.8 kg, delivery fees = RM55

Note: Your shipping fee (if any) will be clearly indicated at the time of checkout that available in the Order Summary before you proceed with payment. 

 

When will I receive my order?

After your order is verified and payment has been cleared (immediate for credit card payment/iPay88 option or bank deposit option via Maybank transfer), you can expect to receive your order within the following time frame:

  • West Malaysia: 1 - 3 working days (except Sunday and holidays)
  • East Malaysia: 5 - 7 working days (except Sunday and holidays)

 

I ordered multiple items, but I only receive ONE (1), where are my other items?

Please reach out to us via e-mail at happycustomer@waggylove.com or call +603 2630 8427 immediately if you find some items missing in your parcel with your order number and the missing item's name. We will investigate the matter for you right away. If there is any arrangement for separate items delivery would have been informed to you in advance.

 

Can I pre-arrange/schedule the date of my delivery?

We are able to pre-arrange/schedule the date of your delivery if it is beyond the indicated next 3 working days for West Malaysia or 7 working days for East Malaysia.

 

Do you deliver during weekends and holidays?

Unfortunately, our courier partners are unable to deliver during weekends or public holidays. Please expect to receive your parcel of order on working days only. Exceptions are given on case-to-base basis for special request on weekend deliveries and additional charges may apply.

 

I need my order immediately, can Waggymeal speed up the delivery?

Unfortunately we are unable to speed up the delivery. However, Waggymeal will do our best to ensure that your order reach you in soonest time possible and we have in some cases been able to deliver on the same day. Depending on the delivery queue as well as time and location factors, some orders may reach customers earlier within the promised period.

 

I have just received a notification e-mail saying that my order has been fulfilled. When will I receive my order?

Once you receive the notification of fulfilment, you should be able to receive your order within the promised delivery time frame of 1-3 business days for West Malaysia locations and 5-7 working days for East Malaysia locations. 

Note: Your tracking number will be available on the courier tracking site in the next 24 hours with the details of the courier partner in the same notification e-mail.

 

How can I know exact date and time of the delivery?

We are unable to provide you with an exact date and time of the delivery. Delivery times are influenced by delivery queue, product availability, your shipping destination and the courier partner's delivery schedule in your location.

 

Can I cancel my order after order has been shipped?

Unfortunately we are unable to accommodate to your request for cancellation once the item has been shipped. 

 

What if I am not at home when the package arrives?

You will need to sign a letter of authorization as a confirmation and indicate a second party at the point of purchase to identify the person.

You can also contact our Happy Customer team by calling us at +603 2630 8427 or via e-mail at happycustomer@waggylove.com immediately after ordering to inform us on the receipt arrangement. The third party should present a valid ID along with the letter of authorisation from you.

 

Is there any area in Malaysia where Waggymeal cannot deliver to?

Waggymeal can deliver to all serviceable areas.

 

Does Waggymeal offer international shipments?

International shipment is not available at Waggymeal at the moment.

 

Can Waggymeal deliver the package to my office?

Waggymeal can deliver to the address as indicated during checkout, whether it is your house or office address.

 

Can I pick up my order at Waggymeal office?

Waggymeal currently does not provide our customers with a self-service delivery location to pick up your orders.

 

 

 

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